Agent Systems That Ship: A Non‑Technical Guide for Execs, Founders, and Product Leaders
A practical, story‑driven playbook to design, launch, and scale agentic features without living in code.
Writing on software, AI, company building, and the art of the possible.
Some of my long-form thoughts on programming, leadership, products, and more, collected in chronological order.
Email Is a Ticketing System: Designing AI‑First Inbox Ops
Turn messy threads into a typed case pipeline with intents, SLAs, agents, and privacy baked in.
OpenAI’s Computer Use Agent vs. Tracking Links: Overcoming a Key Limitation
How I worked around the redirect limitations in OpenAI’s Computer Use agent using AsyncComputer, Browserbase, and GPT-4.1.
Accelerating AI Agent Development with LangSmith and OpenAI's Agent SDK
How LangSmith helps product and engineering teams iterate quickly on AI agent functionality built into existing Python codebases.
How I Use AI in 2025
From strategic thinking to day-to-day execution, here's a look at how I integrate AI into almost every part of my work.